Room booking and appointment software

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Terms and conditions of sale


Subscriptions to the Reserviz Software Service ("the Sofware Service")

All orders or payments for subscriptions made by you and accepted by us are subject exclusively
and strictly to these Terms & Conditions of Trade ("Conditions").

Ordering

All orders for subscriptions to the Reserviz Software Service made by you are subject to acceptance by us. We may choose not to accept your order for any reason but will tell you if we choose not to accept your order using the contact details provided by you. We may choose to subject your order details to additional fraud checks after you have submitted your order, depending on the outcome of these enquires, we may decide to cancel your order. After we receive your order, we will acknowledge its receipt by email using the contact details you have provided,and repeat the details, description and price for the items you have during the order confirmation process. If these differ from the details, description and/or price shown on the web site please contact us immediately.

Description of Software Service and prices

All details, descriptions and prices for the Software Service are correct at the time when the information was entered. Prices that are reduced for sales and promotions are only valid for the period specified. We reserve the right to adjust the price and specification of any item at our discretion.

Right to withdraw service

We reserve the right to withdraw any part of the service from our web site at any time. We will not be liable to you or anyone else for withdrawing any service from our web site or refusing to process an order.

Right to decline to provide service

At our sole discretion, we reserve the right not to provide to or withdraw the Software Service from any subscriber where the actual or intended use of the Software Service by a subscriber would:

  • be in any way unlawful or fraudulent,
  • breach or would be likely to breach any applicable local, national or international law or regulation
  • be used for any immoral purpose
  • contain any material which is defamatory of any person.
  • contain any material which is obscene, offensive, hateful or inflammatory.
  • promote sexually explicit material.
  • promote violence.
  • promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • infringe any copyright, database right or trade mark of any other person.
  • be likely to deceive any person.
  • be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
  • promote any illegal activity.
  • be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
  • be likely to harass, upset, embarrass, alarm or annoy any other person.
  • be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
  • advocate, promote or assist any copyright infringement or computer misuse.


    • If we determine, in our absolute discretion, that we will decline to provide or withdraw the Software Service from you for these or any other reasons, we wil provide you with a refund of any unexpired portion of your subscription, and your use of the Service will be terminated immediately.

    We will not be liable to you or anyone else for refusing to provide use of the Software Service to you.

    Email confirmations and reminders

    Email confirmations and reminders can be generated and sent automatically for your business, if you choose to do so. We cannot affect in any way the receipt of the email by the intended recipient, since email systems and spam filters operated by third parties may intercept or prevent the delivery of the email. You and your customers are entirely responsible for ensuring that any email spam filters allow the delivery of email from Reserviz

    We will not be liable to you or anyone else for the non-delivery or mis-delivery of any email.

    Payment and VAT

    Payment can be made by most major credit cards and must be made at the time of subscription to the Software Service. You may not use the Software Service if you have not paid for a subscription to use it. We accept payment in pounds sterling ("GBP") only. You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment, or we or our authorised agents are unable to contact your card issuer, we will not be liable for any delay or non-provision and we are not obliged to inform you of the refusal. We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment. The price for the Software Service does not include VAT, which will be added to orders from EU countries. We are not responsible for any other importation taxes, sales taxes or charges that may be levied in your country of residence.

    Grant of use

    In consideration of your agreement to these Conditions, Quartile Software Ltd. ("the Company") grants to you a non-exclusive right to use the Software Service as permitted by these terms and in accordance with the Acceptable Use Policy of this web site. Your right to use the service will be terminated with seven days notice if your subscription payment is not received by use on each due date.

    Termination of use

    The right to use the software will continue until terminated. The Company may terminate your right to use the software it at any time forthwith and immediately upon giving notice and at its sole discretion, for any reason. The right to use the Software will terminate automatically upon your failing to comply with any term of this Agreement or the Acceptable Use Policy of this web site. Any use of any copies of the Software after termination of your right to use it is prohibited and unlawful.

    Limitation of liability

    Save as provided in the Licence the Company does not warrant the operation of the Software Service will be uninterrupted or error free or that errors can be corrected. You use the Software Service at your own risk and the Company gives no warranties in respect of the Software Service other than those necessarily implied by statute or otherwise, subject to which all terms, warranties and conditions are now excluded to the fullest extent permitted by law. If any warranty is breached, the Company shall at its own option terminate your right to use the service and give you a refund (where appropriate) and in no event will the Company be liable to you for any loss or damage of any kind (except personal injury or death arising from the Company's negligence) including loss of profits or other consequential loss arising from the use of or inability to use the Software Service or from errors or deficiencies in it whether caused by negligence or otherwise. We do not accept any liability for any damage to your computer system or loss of data that results from use of the Software Service, and we cannot ensure that any files you download from our web sites are free of viruses, contamination or destructive features.

    Returns and refunds

    Any subscription you purchase can be fully refunded within 30 days from the date of purchase. To obtain a refund you must notify the Company within 30 days of your original purchase date. Only refunds for unexpired periods of use will be given. Any subscriptions for completed earlier billing periods are not refundable. If you choose to have your purchase price refunded, you must cease using the Software Service immediately.

    Your warranties

    You warrant that you will use the Software Service only in accordance with these Terms & Conditions of Trade and only for lawful purposes and in a lawful manner. You also warrant all information which you provide to us is true, accurate, current and complete in all respects and that you will notify us immediately of any changes to such information. You further acknowledge that it is your sole responsibility to, and you warrant that you have obtained or provided all necessary permissions, registrations, notifications or equivalents which may be required in the territory in which your business is located for your processing of your own customer data. Ownership of your customer data remains with you.

    General

    We may change these Terms & Conditions of Trade at any time and will publish their replacement on this web site. Each provision of these Conditions shall be construed separately and independently of each other and the invalidity of any one part shall not affect the validity of any other part. You should review our Privacy Policy which, for the avoidance of doubt, does not form part of these Terms & Conditions of Trade.

    Law

    These Conditions shall be governed by the laws of Scotland.

    Our contact details

    You may contact us by:

    email:           info@quartilesoftware.net
    telephone:    0131 202 0492
    post:            Quartile Software Limited, 80 George Street, Edinburgh EH2 3BU




    Quartile Software logo Quartile Software Ltd.
    80 George Street Edinburgh EH2 3BU, United Kingdom.
    t: +44 (0)131 202 0492 f: +44 (0)7092 313096
    www.quartile.net     		Microsoft Partner Logo